HP & Ghostscript - possible problems

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HP & Ghostscript - possible problems

Max Pyziur

Greetings,

Until recently, printing with our HP 3015 was a cinch: all jobs were
accepted.

Then in the last week (I think?) certain jobs (images in particular) have
been rejected or failed.

Using the command:
su -c 'journalctl -u cups.service'  > troubleshoot-logs.txt

And then reading through the output, the consistent message that comes up
is:
Sep 14 10:55:44 pegasus cupsd[9287]: cupsdSetBusyState: newbusy="Printing
jobs and dirty files", busy="Printing jobs and dirty files"
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_rgb.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] GPL Ghostscript 9.24:
Unrecoverable error, exit code 1
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] Page = 612x792; 12,12 to
600,780
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] slow_collate=0,
slow_duplex=0, slow_order=0
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] This document does not
conform to the Adobe Document Structuring Conventions and may not print
correctly.
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_gray.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9941 (gs) stopped with
status 1!
Sep 14 10:55:45 pegasus cupsd[9287]: Expiring subscriptions...
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9942 (pstops) exited
with no errors.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9937
(/usr/lib/cups/filter/pdftops) stopped with status 1.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] HP PS filter ENDS


"Unrecoverable error, exit code 1" seems to be key.

I noticed that the ghostscript rpm was updated on 9/5/2018; could this be
the source of this problem, and has anyone else encountered something
similar?

Much thanks,

Max Pyziur
[hidden email]
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Re: HP & Ghostscript - possible problems

Mike Zingale
my printing to an HP printer (p2055dn) stopped working with that update.  I did a dnf downgrade to an older ghostscript and I can print again.  So I also think that ghostscript is broken in a recent update.

On Fri, Sep 14, 2018 at 11:07 AM Max Pyziur <[hidden email]> wrote:

Greetings,

Until recently, printing with our HP 3015 was a cinch: all jobs were
accepted.

Then in the last week (I think?) certain jobs (images in particular) have
been rejected or failed.

Using the command:
su -c 'journalctl -u cups.service'  > troubleshoot-logs.txt

And then reading through the output, the consistent message that comes up
is:
Sep 14 10:55:44 pegasus cupsd[9287]: cupsdSetBusyState: newbusy="Printing
jobs and dirty files", busy="Printing jobs and dirty files"
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_rgb.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] GPL Ghostscript 9.24:
Unrecoverable error, exit code 1
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] Page = 612x792; 12,12 to
600,780
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] slow_collate=0,
slow_duplex=0, slow_order=0
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] This document does not
conform to the Adobe Document Structuring Conventions and may not print
correctly.
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
default_gray.icc
Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
profile
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9941 (gs) stopped with
status 1!
Sep 14 10:55:45 pegasus cupsd[9287]: Expiring subscriptions...
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9942 (pstops) exited
with no errors.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9937
(/usr/lib/cups/filter/pdftops) stopped with status 1.
Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] HP PS filter ENDS


"Unrecoverable error, exit code 1" seems to be key.

I noticed that the ghostscript rpm was updated on 9/5/2018; could this be
the source of this problem, and has anyone else encountered something
similar?

Much thanks,

Max Pyziur
[hidden email]
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Re: HP & Ghostscript - possible problems

Max Pyziur
On Sun, 16 Sep 2018, Mike Zingale wrote:

> my printing to an HP printer (p2055dn) stopped working with that update.  I did a dnf downgrade to an older
> ghostscript and I can print again.  So I also think that ghostscript is broken in a recent update.

Someone else offered this solution; from the command-line:
lpadmin -p YourPrinterName -o pdftops-renderer-default=pdftops

That seemed to work for me.

ymmv & fyi,

Max Pyziur
[hidden email]



> On Fri, Sep 14, 2018 at 11:07 AM Max Pyziur <[hidden email]> wrote:
>
>       Greetings,
>
>       Until recently, printing with our HP 3015 was a cinch: all jobs were
>       accepted.
>
>       Then in the last week (I think?) certain jobs (images in particular) have
>       been rejected or failed.
>
>       Using the command:
>       su -c 'journalctl -u cups.service'  > troubleshoot-logs.txt
>
>       And then reading through the output, the consistent message that comes up
>       is:
>       Sep 14 10:55:44 pegasus cupsd[9287]: cupsdSetBusyState: newbusy="Printing
>       jobs and dirty files", busy="Printing jobs and dirty files"
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
>       ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
>       default_rgb.icc
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
>       ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
>       profile
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] GPL Ghostscript 9.24:
>       Unrecoverable error, exit code 1
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] Page = 612x792; 12,12 to
>       600,780
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] slow_collate=0,
>       slow_duplex=0, slow_order=0
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] This document does not
>       conform to the Adobe Document Structuring Conventions and may not print
>       correctly.
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260]
>       ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find
>       default_gray.icc
>       Sep 14 10:55:44 pegasus cupsd[9287]: [Job 1260] |
>       ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device
>       profile
>       Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9941 (gs) stopped with
>       status 1!
>       Sep 14 10:55:45 pegasus cupsd[9287]: Expiring subscriptions...
>       Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9942 (pstops) exited
>       with no errors.
>       Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] PID 9937
>       (/usr/lib/cups/filter/pdftops) stopped with status 1.
>       Sep 14 10:55:45 pegasus cupsd[9287]: [Job 1260] HP PS filter ENDS
>
>
>       "Unrecoverable error, exit code 1" seems to be key.
>
>       I noticed that the ghostscript rpm was updated on 9/5/2018; could this be
>       the source of this problem, and has anyone else encountered something
>       similar?
>
>       Much thanks,
>
>       Max Pyziur
>       [hidden email]
>       _______________________________________________
>       users mailing list -- [hidden email]
>       To unsubscribe send an email to [hidden email]
>       Fedora Code of Conduct: https://getfedora.org/code-of-conduct.html
>       List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
>       List Archives: https://lists.fedoraproject.org/archives/list/users@...
>
>
>
_______________________________________________
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