Thunderbird issue (OT).

classic Classic list List threaded Threaded
11 messages Options
Reply | Threaded
Open this post in threaded view
|

Thunderbird issue (OT).

William Mattison-2
Good morning,

When I try to sign in to a (verizon) yahoo e-mail account via Thunderbird, it takes several seconds to get a response, then I often get this error message:
------
Thunderbird
The current operation on 'Inbox' did not succeed.  The mail server for account
[my e-mail account] responded: [CLIENTBUG] SELECT Command is not valid in this
state.
------
I then have to exit Thunderbird, and sign in again to all the accounts I want to connect to.  I usually have to do this 2-4 times before it finally downloads the folder structure and message headers successfully (though v-e-r-y slowly).  I experience this problem randomly but frequently (almost daily) with all 6 of my (verizon) yahoo accounts.  My incoming server is set to "imap.mail.yahoo.com:993"; my outgoing server is set to "smtp.mail.yahoo.com:465"; connection security is set to "SSL/TLS".

Yahoo e-mail does not work properly in my browser, so that's not a good work-around.  I've checked both yahoo and Thunderbird on-line help; I get nothing really helpful, though I notice the problem is not unique to me.

What's the real cause of this problem, and what do I fix it?

Thank-you for your help.
Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

William Mattison-2
Thanks to guidance from Samuel Sieb in another thread, I'm now able to get a log relating to this problem.  It's posted here:
"https://paste.fedoraproject.org/paste/UmtcWch07hlEUUJ60vqIyA"

A few more notes...
This problem occurs much more often with two e-mail addresses than with my other four, but I see no further pattern.  The problem has been occurring for many weeks.  It's now taking more like 6 to 10 tries before it finally downloads the folder structure and message headers successfully (though v-e-r-y slowly).

Any ideas?

thanks,
Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

Samuel Sieb
On 03/16/2018 01:01 PM, William Mattison wrote:
> Thanks to guidance from Samuel Sieb in another thread, I'm now able to get a log relating to this problem.  It's posted here:
> "https://paste.fedoraproject.org/paste/UmtcWch07hlEUUJ60vqIyA"
>
> A few more notes...
> This problem occurs much more often with two e-mail addresses than with my other four, but I see no further pattern.  The problem has been occurring for many weeks.  It's now taking more like 6 to 10 tries before it finally downloads the folder structure and message headers successfully (though v-e-r-y slowly).

According to the log, the login is failing.  There seems to be two
problems.  The server is sending a weird response and Thunderbird is
failing to recognize that it's not logged in yet.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

Joe Zeff
On 03/16/2018 02:09 PM, Samuel Sieb wrote:
>
> According to the log, the login is failing.  There seems to be two
> problems.  The server is sending a weird response and Thunderbird is
> failing to recognize that it's not logged in yet.

OK, report this to the site's postmaster and see what happens.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT). [CLOSED]

William Mattison-2
In reply to this post by William Mattison-2
If I understand Samuel's response, this problem is unsolvable by us and
by Thunderbird.  I've seen opinions elsewhere that this is basically
verizon/yahoo not playing nice with Thunderbird.  (I wonder if other
independent e-mail clients are also having trouble with verizon/yahoo.)
I've also seen opinions elsewhere that Thunderbird is basically pointing
the finger at verizon/yahoo rather than seriously trying to figure this out.

I take Joe's comment to be sarcastic.  I think if I were to send
anything to the verizon/yahoo postmaster ([hidden email]?), it
would either bounce or get dumped into their "bit bucket".

I'm closing this.  I've seen posts to closed and solved issues before,
so if anyone has something helpful, go ahead and post it, or start a new
thread.  I'll be checking Fedora HYPERKITTY almost every day.  I'll
eventually see your post.

thanks,
Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT). [CLOSED]

Joe Zeff
On 03/19/2018 08:21 AM, William wrote:
>
> I take Joe's comment to be sarcastic.  I think if I were to send
> anything to the verizon/yahoo postmaster ([hidden email]?), it
> would either bounce or get dumped into their "bit bucket".

Not at all.  The postmaster address is where you're supposed to send
reports on issues like this.  If Yahoo is ignoring them, that's their
fault, not yours.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT). [CLOSED]

Tim Evans
On 03/19/2018 01:48 PM, Joe Zeff wrote:
> On 03/19/2018 08:21 AM, William wrote:
>>
>> I take Joe's comment to be sarcastic.  I think if I were to send
>> anything to the verizon/yahoo postmaster ([hidden email]?), it
>> would either bounce or get dumped into their "bit bucket".
>
> Not at all.  The postmaster address is where you're supposed to send
> reports on issues like this.  If Yahoo is ignoring them, that's their
> fault, not yours.

https://www.ietf.org/rfc/rfc822.txt


--
Tim Evans |   5 Chestnut Court
                                |   Owings Mills, MD 21117
                                |   443-394-3864
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

Samuel Sieb
In reply to this post by William Mattison-2
On 03/19/2018 08:21 AM, William wrote:
> If I understand Samuel's response, this problem is unsolvable by us and
> by Thunderbird.  I've seen opinions elsewhere that this is basically
> verizon/yahoo not playing nice with Thunderbird.  (I wonder if other
> independent e-mail clients are also having trouble with verizon/yahoo.)
> I've also seen opinions elsewhere that Thunderbird is basically pointing
> the finger at verizon/yahoo rather than seriously trying to figure this
> out.

I would suggest opening a bug on Thunderbird at the Mozilla bugzilla
including the part of your log that I've attached.  Thunderbird appears
to be doing something wrong because it is declaring that the login
succeeded before it got an OK from the server.  The server also appears
to be doing something strange, but the Thunderbird side should be easier
to deal with first.  If you do open a bug, please either CC me there or
reply here with the bug number.

_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]

tb.txt (8K) Download Attachment
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

William Mattison-2
Bug summitted.

It's bug #1447360:
"[CLIENTBUG] Select Command is not valid" when signing in to yahoo accounts.

You might want to make sure that the e-mail address that I used for you in the bug is the one you prefer.

thanks,
Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

William Mattison-2
The Thunderbird team believes release 52.7 will fix this.  It was released this past Friday (March 23).  How long does it typically take for Thunderbird releases to arrive in the Fedora repository?

thanks,
Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]
Reply | Threaded
Open this post in threaded view
|

Re: Thunderbird issue (OT).

Fedora mailing list
In reply to this post by William Mattison-2
Finally, in the latter part of last week, I got Thunderbird 52.7, which
has the fix to bug 1447360 (and other related bugs).  It never did show
up in the Fedora 26 repository; I got it when I upgraded to Fedora 27.

I've been using Thunderbird 52.7 for several days now.  I no longer see
the "CLIENTBUG" messages.  The folder structure no longer gets erased.
This problem is solved.

My thanks to those who helped.

Bill.
_______________________________________________
users mailing list -- [hidden email]
To unsubscribe send an email to [hidden email]